DISPUTE RESOLUTION

In the event of a dispute or complaint, please contact our internal dispute resolutions officer. We
will attempt to resolve it promptly.
Geoff Parkinson
T: (08) 9240 3015
E: geoffp@selectmortgageservices.com.au 
If an issue has not been resolved to your satisfaction, you can lodge a complaint with the
Australian Financial Complaints Authority, or AFCA. AFCA provides fair and independent
financial services complaint resolution that is free to consumers.

Website: www.afca.org.au
Email: info@afca.org.au
Telephone: 1800 931 678 (free call)
In writing to: Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001